Terms & Conditions

TravGo.ai

Effective Date: 19 November 2025

Applicable To The Following Website: https://travgo.ai

Applicable To The Following Mobile Applications: TravGo.ai (the "App")

The use of our website, mobile applications, and services provided by NEXTTIQ WEB SOLUTIONS (hereinafter the "Company", "we", "us", or "our") is subject to the following Terms & Conditions (this "Agreement").

This Agreement governs your use of:

  • Our website at https://travgo.ai (the "Website"),
  • Our mobile applications (the "App"), and
  • Any related services, features, or content (together, the "Services").

Whenever the term Application or App is used in this Agreement, it may also refer to our Website where appropriate.

By using the Services, you agree to be bound by this Agreement.

1. Definitions

The parties referred to in this Agreement are defined as follows:

a) Company, Us, We

The Company is the creator, operator, and publisher of the Website, App, and Services. "NEXTTIQ WEB SOLUTIONS", "Company", "Us", "We", "Our", and other first-person pronouns refer to NEXTTIQ WEB SOLUTIONS, as well as all employees and affiliates of the Company.

b) You, the User, the Client

"You", as the user of the Services, will be referred to with second-person pronouns such as "You", "Your", or as the "User" or "Client".

c) Parties

The Company and the User may each be referred to individually as a "Party" and collectively as the "Parties".

2. Acceptance & Eligibility

By accessing or using the Website, App, or Services, you:

  • Confirm that you have read, understood, and agree to be bound by this Agreement; and
  • Represent that you are at least 18 years old or the age of majority in your jurisdiction, or that you are using the Services under the supervision of a parent or legal guardian who agrees to this Agreement on your behalf.

If you do not agree with any part of this Agreement, you must stop using the Services immediately.

3. Scope of Services (Travel Planning Only)

TravGo.ai is a travel planning and itinerary assistance service. We help you plan, organize, and visualize trips, including suggested activities, hotels, restaurants, and other travel-related ideas.

  • We do not operate airlines, hotels, tour companies, or any travel providers.
  • We do not issue tickets or act as a travel agency or tour operator.
  • Any bookings you make are between you and the third-party provider (e.g., airline, hotel, online travel agency, or tour operator).

Information presented in the Services may include, among other things, suggested itineraries, places data (such as attractions, restaurants, and points of interest) and flight information retrieved from third-party sources (including, without limitation, places APIs and flight data APIs). Such information is provided for convenience and planning purposes only and may not always reflect real-time availability, schedules, prices, or conditions.

We are not responsible for any acts, errors, omissions, representations, warranties, breaches, or negligence of any third-party travel providers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with them. You are responsible for verifying all details (including but not limited to flight times, entry requirements, visas, health and safety rules, and local regulations) directly with the relevant provider or official sources before traveling or making bookings.

3.1 AI-Generated Content

Some suggestions, itineraries, descriptions, and other content in the Services may be generated or assisted by automated systems and third-party AI service providers. AI-generated content is based on patterns in data and may be incomplete, outdated, or inaccurate.

AI-generated content:

  • Is provided for informational and planning purposes only;
  • Does not constitute professional advice (including travel, legal, medical, or financial advice); and
  • Should not be solely relied upon for critical decisions without independent verification.

You remain solely responsible for decisions you make based on AI-generated or other content provided through the Services.

4. Account Registration & Security

You may be required to register an account to use certain features of the Services.

You agree to:

  • Provide accurate and complete information when creating your account and to keep it up to date;
  • Maintain the confidentiality of your login credentials; and
  • Be responsible for all activities that occur under your account.

You must not share your password or allow others to access your account. If you believe your account has been compromised, you agree to notify us promptly at contact@nexttiq.com.

The Company is not liable for any loss or damage arising from your failure to safeguard your account.

5. Intellectual Property

You acknowledge that the Website, App, and Services, including all content, features, and functionality, are the property of the Company and/or its licensors, including but not limited to:

  • Text, graphics, logos, icons, images, videos
  • Software, code, databases
  • Trademarks, trade names, and service marks
  • Design, look-and-feel, and layout

All such materials are collectively referred to as "Company IP".

You agree:

  • Not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Company IP except as expressly allowed by this Agreement;
  • Not to register or attempt to register any trademarks, trade names, or similar identifiers that are confusingly similar to our marks.

Any unauthorized use of Company IP may violate applicable laws and this Agreement.

6. User Content & License

You may submit content to the Services, such as:

  • Trip details and itineraries
  • Travel notes and preferences
  • Reviews, feedback, or comments

(collectively, "User Content").

By submitting User Content, you:

  • Represent and warrant that you own or have the necessary rights to submit such content and that it does not infringe or violate any third-party rights or applicable laws; and
  • Grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, translate, create derivative works from, display, and perform such User Content solely for the purpose of operating, improving, and providing the Services.

You remain responsible for User Content you submit and agree not to submit anything that is illegal, offensive, abusive, or otherwise prohibited under this Agreement.

7. Acceptable Use

You agree not to use the Website, App, or Services:

  • For any unlawful purpose or in violation of any applicable law or regulation;
  • To violate any intellectual property rights of the Company or any third party;
  • To upload, post, email, or otherwise transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful; or that incites violence, discrimination, or hate against any group or individual;
  • To upload or distribute viruses, malware, or any other harmful code;
  • To attempt to gain unauthorized access to any systems, accounts, or networks connected to the Services;
  • To engage in fraudulent activity, including phishing, impersonation, or misrepresentation;
  • To scrape, harvest, or collect information from the Services by automated means, except as explicitly allowed by us in writing;
  • To circumvent, disable, or otherwise interfere with any security-related features or technical limitations of the Services.

We reserve the right to suspend or terminate your access if we reasonably believe you have violated this Acceptable Use section.

8. Paid Features, Purchases & Subscriptions

TravGo.ai may offer paid features, one-time purchases, or subscriptions (collectively, "Paid Services"), including via the Apple App Store, Google Play Store, or other payment channels (such as our Website using third-party payment processors).

8.1 Billing Through App Stores and Other Channels

If you purchase Paid Services through a mobile app:

  • Billing and payment processing are handled by Apple (for iOS) or Google (for Android), not directly by TravGo.ai;
  • Your purchase is subject to the Apple Media Services Terms and Conditions or Google Play Terms of Service, as applicable;
  • We do not store your full payment card information.

If you purchase Paid Services through our Website or other channels, payment processing may be handled by independent third-party payment processors, and such transactions will be subject to the terms and privacy policies of those providers.

8.2 Auto-Renewing Subscriptions

If you subscribe to an auto-renewing plan:

  • The subscription will automatically renew for the same period (e.g., monthly, yearly), and your account will be charged again unless you cancel at least 24 hours before the current period ends;
  • The renewal charge will be at the price shown at the time of purchase or as otherwise updated in accordance with applicable app store or payment provider policies;
  • You can manage or cancel your subscription at any time via your Apple ID, Google Play account settings, or other payment-account settings, as applicable.

8.3 Free Trials

We may offer free trials for certain subscription plans:

  • If you sign up for a free trial and do not cancel before the trial ends, the subscription will automatically convert to a paid subscription, and you will be charged according to the plan terms;
  • Trial eligibility and terms may vary and are subject to our discretion and app store or payment provider policies.

8.4 Refunds

Refunds for purchases made through app stores are generally handled by Apple or Google, depending on where you made the purchase. Refunds for purchases made through other channels may be handled by the relevant payment provider.

We do not provide direct refunds except where required by applicable law. You may need to request a refund through your Apple, Google, or payment-provider account.

9. Third-Party Links, Content, APIs & Services

The Services may contain links to or integrations with third-party websites, apps, or services, including:

  • Travel providers and online travel agencies;
  • Mapping, review, and places platforms (for example, services that provide location and places data such as attractions, restaurants, and points of interest);
  • Flight data providers and other travel-related data sources;
  • Other travel content sites or tools.

You acknowledge and agree that:

  • Such third-party websites, APIs, and services are not under our control;
  • We may use third-party APIs and data providers (including, without limitation, places and flight information providers) to retrieve and display information within the Services;
  • We are not responsible for the content, accuracy, availability, policies, or practices of any third party;
  • Your use of third-party services is at your own risk and is governed by their own terms and privacy policies;
  • We are not liable for any loss or damage arising from your use of third-party links, APIs, or services accessed through TravGo.ai.

You are responsible for reviewing the applicable terms and privacy policies of any third-party service or provider you use or interact with.

10. Privacy

Your use of the Services is also governed by our Privacy Policy, available at: https://travgo.ai/privacypolicy

By using the Services, you confirm that you have read and understood our Privacy Policy and agree that we may process your information in accordance with it.

11. Security & Reverse Engineering

You agree not to:

  • Violate or attempt to violate the security of the Website, App, or Services;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of any part of the Website, App, or Services, except as expressly permitted by applicable law.

12. Data Loss & Availability

While we take reasonable measures to protect your data, you understand and agree that:

  • No system is 100% secure or error-free;
  • We do not guarantee that the Services will be uninterrupted, error-free, or available at all times;
  • You are responsible for maintaining backup copies of any data or content you store or rely on, including itineraries and trip details.
  • To the maximum extent permitted by law, the Company shall not be liable for any data loss, service interruption, or inability to access the Services.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Services;
  • Your breach of this Agreement;
  • Your violation of any law or the rights of a third party;
  • Any User Content you submit.

14. Spam Policy

You are strictly prohibited from using the Services for any illegal spam activities, including collecting or harvesting email addresses or other personal information of others for spam, or sending unsolicited mass commercial emails or messages.

15. Modifications to This Agreement

We may, from time to time and at any time, modify this Agreement. Changes are effective when we post the updated Agreement on the Website or within the App, unless a later date is specified. The "Effective Date" at the top of this Agreement indicates when it was last updated.

You agree to review this Agreement periodically. Your continued use of the Services after any modification constitutes your acceptance of the revised Agreement.

16. Term, Termination & Suspension

This Agreement applies from your first use of the Services and continues until terminated.

We may, at our sole discretion, suspend or terminate your access to the Services at any time, with or without notice, including if we reasonably believe that you have violated this Agreement or applicable law.

You may terminate this Agreement at any time by stopping use of the Website and App and requesting deletion of your account, either through any in-app account deletion controls (where available) or by contacting us at contact@nexttiq.com.

Any provisions which by their nature should survive termination will continue in full force and effect, including but not limited to intellectual property, indemnification, limitation of liability, and choice of law provisions.

17. No Warranties

YOU AGREE THAT YOUR USE OF THE WEBSITE, APP, AND SERVICES IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that:

  • The Services will meet your requirements;
  • The Services will be available at any particular time or location, uninterrupted or secure;
  • Any content (including AI-generated content, places data, or flight information) is accurate, complete, current, or reliable.

We do not guarantee the accuracy, availability, safety, or quality of any travel providers, third-party content, or information obtained through the Services. You are responsible for verifying information with the relevant third parties or official sources.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
  • ANY CONTENT OBTAINED FROM THE SERVICES (INCLUDING AI-GENERATED CONTENT, PLACES DATA, OR FLIGHT INFORMATION);
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID US (IF ANY) FOR ACCESS TO THE SERVICES DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

This limitation applies to any and all claims, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind, even if we have been advised of the possibility of such damages.

19. App Store & Google Play Terms

When you download or use the App from the Apple App Store or Google Play Store, your use is also governed by the applicable store's terms. Apple and Google are third-party beneficiaries of this Agreement and may enforce its provisions related to your use of the App.

20. Jurisdiction, Venue & Choice of Law

This Agreement and any disputes arising out of or relating to it shall be governed by and construed in accordance with the laws applicable in the jurisdiction where the Company is established, without regard to conflict of law rules.

Where permitted by applicable law, you agree that any disputes arising under or in connection with this Agreement shall be submitted to the competent courts in that jurisdiction.

21. No Agency, Partnership or Joint Venture

Nothing in this Agreement shall be construed as creating a partnership, joint venture, or agency relationship between the Parties.

22. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, governmental actions, or failures of telecommunications or internet services.

23. Electronic Communications

You agree that communications from us may be sent electronically, including by email and in-app notifications, and that such communications satisfy any legal requirement that they be in writing.

Contact Us

For any questions or concerns about this Agreement, you may contact us at:

Email: contact@nexttiq.com